We in the eWriting Studio are pleased to announce that we have a new way to offer blog help and technical support to students and faculty.
Although we’re still available 38 hours a week for one-on-one assistance in the Writing Center, we know that problems never arrive at your convenience (that’s why they’re problems). So, in order to provide assistance to you when you’re off campus or otherwise unable to get to the Studio, we’ve launched an email account– email@example.com –that is dedicated to fielding any questions you might run into while working within the ePortfolio.
During Studio hours M-F, we’ll be checking our mailbox regularly and responding ASAP (give us at least half an hour, please). Over the weekend, we’ll have more limited coverage, but we’ll still do our best to get back to you within a few hours.
When you send us your question, please include as much detail as you can, so we can get right to solving the problem, rather than following up with you for clarifications.
Good luck as you continue to use and learn ePortfolio, and let us know how we can help!Tags: Help!